Returns & Exchanges
At Corten Steel Ireland, we want you to be completely satisfied with your architectural garden features. If your item isn't quite right, you can return your unused products within 14 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team via email with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully repackage your items in their original protective packaging, ensuring that all corten steel surfaces are shielded to prevent scratching during transit.
Arrange Collection
Due to the weight and scale of our steel products, we will coordinate with our specialist freight partners to schedule a convenient collection from your property.
Inspection and Refund
Once our warehouse team inspects the returned goods to verify they are in original condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing